Administration and Customer Service


Daily administration can be a full-time job in itself. You may already have a team supporting you or you may be trying to juggle it all by yourself. Whichever it is, if you are starting to burst at the seems, or if you are not sure where to start with it all, ROAR-VA is ready to help.


It's vital that businesses keep up to date and accurate records. This is not only to comply with any legislation within a specific field, but also to ensure they are able to provide a quality service to their client base. A coherent and efficient administration flow is the foundation and heart of any business.


ROAR-VA can help you with a range of administration tasks, from basic daily administration tasks to implementing or streamlining processes. We have experience and knowledge of ISO9001 and would be keen to support the achievement or the maintenance of the standard, giving you peace of mind when the auditor arrives.

  Services at a glance

  • Administration process design and implementation
  • Process review and streamlining
  • ISO9001 support
  • Inbox detoxing
  • Data Entry
  • Answering and fielding telephone calls
  • Customer service and aftercare support
  • Follow up sales leads
  • Spreadsheet preparation
  • PowerPoint presentation creation
  • Full range of Email and Diary Management

Interested in our services?

Let us help you find the time to ROAR some more

We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.

Book an appointment
Share by: